Preloader Close
a q u a b i r d

Frequently Asked Question

  • Home
  • Frequently Asked Question

Need More Info? Get Your Answers…

  • What Payment Methods Exist in AquaBird?

    AquaBird offers flexible payment options to ensure a hassle-free experience when ordering your water supply. Choose the method that suits you best:

    • Cash on Delivery (COD): Pay when your water is delivered.
    • Credit/Debit Cards: Secure and quick payments online.
    • Bank Transfers: Convenient payment directly through your bank.

  • Can I return the product after purchase?

    Yes, at AquaBird, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you can return the product under the following conditions:

    • The product must be unused and in its original packaging.
    • Returns are accepted within 7 days of delivery.
    • Proof of purchase, such as a receipt or order confirmation, is required.

  • What are the delivery charges?

    We offer free delivery for all orders, ensuring convenience at no extra cost.We offer free delivery for all orders, ensuring convenience at no extra cost.

  • What makes AquaBird water safe?

    Our advanced filtration system removes impurities while retaining essential minerals for safe, healthy water.

  • How do I contact customer support?

    You can reach our support team via email, phone, or the live chat option on our website.

  • Do you offer bulk purchase discounts?

    Yes, we provide special discounts for bulk or corporate orders. Contact us for details.

  • What is the best way to contact with the delivery man?

    Once your order is placed, you’ll receive a confirmation with the delivery details, including the delivery man’s contact information. You can reach them via:

    • Call or SMS: Contact the delivery person directly using the provided phone number.
    • Customer Support: If you face any issues, our customer support team can assist in connecting you with the delivery person.
    • Live Tracking (if available): Track your order in real-time and use the communication option in the tracking system to reach out.

Ask Your Valuable Question